Skip to main content

Non-critical information messages

Non-critical information messages come from the system and keep users updated on system status, operational changes, or relevant events and information.

General rules​

Keep messages short and concise.

  • Pump 3 cycle complete 14:32.
  • The operational sequence of Pump 3, located within Zone 2B, activated at 07:34 by admin 049 has completed its cycle (timestamp 14:32).

Use a professional, informative tone for routine updates and only include relevant information.

  • System backup completed at 21:00.
  • Don’t worry! We’ll make sure your backup is complete before your morning coffee on Friday!

Use clear timestamps for context, clarity, prioritization and record keeping.

  • Motor overload detected at 14:01:15
  • Emergency stop activated at 21:03:27
  • Notification list:
    Motor 3 overheating
    Valve 7 malfunction
  • System shutdown initiated 10 minutes ago.
  • Lubrication check due for press machine 2 in 3 days.

Avoid urgency wording as these types of notifications are typically not as critical as warnings.

  • System backup complete.
  • System backup completed at 15:00.
  • System backup done! Open and check now!

Avoid adding user actions when possible as these notifications should not impact the user workflow.

  • Sensors calibrated. No further action required.
  • Sensors calibrated. Click to check sensors (live link), calibration settings (live link) or manage your sensors (live link).

Use sentence casing to align with our UX writing guidelines.

  • System will be updated within three hours.
  • Scheduled maintenance for Line 4 starts at 14:00.

Use minimal punctuation to keep notifications easy to read and without clutter or cognitive overload.

  • System update on line 4 starts at 14:00.
  • Notification: System update! Line: 4 / Starts: 14:00.

Use industrial icons only when absolutely necessary and avoid emojis.

  • Line 3 shift schedule changed. See what's new.
  • 🔄 Line 3 shift schedule updated. 👉 See what’s new.

Dos and Don'ts​

  • Do use an alternative modal if your notifications are too long and cover multiple points
  • Do make sure users understand the notification is not critical
  • Don’t add multiple pieces of information into one notification
  • Don’t insert multiple user actions into short notifications