# UX writing resources

> This overview brings together the most valuable and openly accessible resources for UX writing. It’s designed to help you broaden your perspective, connect with industry leaders and support your continuous professional growth.

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:::info
Official Siemens UX writing and brand resources are exclusively available for Siemens AG employees and partners, and can be accessed [here](https://code.siemens.com/siemens-ix/ix-brand-theme/-/blob/ad76b56439f735172079abe4b7cc394fd4e63975/apps/documentation/src/pages/ux-writing-siemens-resources.md).
:::

## Books and websites of UX writers

### Torrey Podmajersky

She is a pioneer in UX content design, having written the first ever major published book on UX writing in 2019. Her experience at companies like Google or Microsoft has influenced how product teams use strategic content to solve business and customer problems, demonstrating the real impact of UX writing at scale.

**Books:** Strategic Writing for UX: Drive Engagement, Conversion, and Retention with Every Word
UX Skills for Business Strategy by Torrey Podmajersky, Maya Elise Joseph-Goteiner, Kim Mats Mats
**Website:** [torreypodmajersky.com](https://torreypodmajersky.com) <IxIcon name={iconOpenExternal} size="16" aria-label="external" role="img"></IxIcon>
**LinkedIn:** [linkedin.com/torreybird](https://www.linkedin.com/in/torreybird/) <IxIcon name={iconOpenExternal} size="16" aria-label="external" role="img"></IxIcon>

### Sarah Richards

She established a foundational methodology for creating evidence-based content during her work for the UK Government Digital Service, where she led the transformation of government websites into the user-centered GOV.UK platform. As the founder of “Content Design London”, she elevates the field by training teams worldwide.

**Book:** Content Design: Research, plan and deliver the content your audience wants and needs
**Website:** [contentdesign.london/](https://contentdesign.london/) <IxIcon name={iconOpenExternal} size="16" aria-label="external" role="img"></IxIcon>
**LinkedIn:** [linkedin.com/company/content-design-london/](https://linkedin.com/company/content-design-london/) <IxIcon name={iconOpenExternal} size="16" aria-label="external" role="img"></IxIcon>

### Kinneret Yifrah

She founded Nemala, Israel’s first microcopy studio, and has played an important role in shaping the international UX writing landscape by writing microcopy for major corporations and government institutions including designing the Israeli government’s voice for digital services.

**Book:** Microcopy: The Complete Guide
**Website:** [microcopybook.com/](https://microcopybook.com/) <IxIcon name={iconOpenExternal} size="16" aria-label="external" role="img"></IxIcon>
**LinkedIn:** [linkedin.com/in/nemala/](https://linkedin.com/in/nemala/) <IxIcon name={iconOpenExternal} size="16" aria-label="external" role="img"></IxIcon>

### Michael J. Metts and Andy Welfle

Michael J. Metts and Andy Welfle are well‑known figures in UX writing and content design, best recognized as the co‑authors of the influential book Writing Is Designing. Both are regular speakers and workshop facilitators.

**Book:** Writing Is Designing: Words and the User Experience

### Yael Ben-David

She is one of the most influential voices in UX writing. Through her work as a content designer specializing in complex and sensitive domains, she demonstrates how clear language can make technology accessible to broader audiences. Her influence also comes from teaching at universities and strengthening the content design community.

**Book:** The Business of UX Writing
**Website:** [yaelbendavid.me/](https://yaelbendavid.me/) <IxIcon name={iconOpenExternal} size="16" aria-label="external" role="img"></IxIcon>
**LinkedIn:** [linkedin.com/in/yael-ben-david/](https://linkedin.com/in/yael-ben-david/) <IxIcon name={iconOpenExternal} size="16" aria-label="external" role="img"></IxIcon>

### Kate Kiefer Lee & Nicole Fenton

Kate Kiefer Lee and Nicole Fenton are widely recognized as foundational voices in modern UX writing because they helped establish clear, accessible standards for writing in digital environments. Their work is also frequently cited as essential reading for UX writers because it offers actionable, strategic guidance on writing.

**Book:** Nicely Said: Writing for the Web with Style and Purpose
**Website:** [nicolefenton.com/writing/](https://nicolefenton.com/writing/) <IxIcon name={iconOpenExternal} size="16" aria-label="external" role="img"></IxIcon>

## Podcasts and blogs

### Content Design London

Content Design London (CDL) is a content‑focused agency founded by Sarah Richards. It specializes in training, consulting and helping organizations create useful, usable, human‑centered content.
Their podcast and blog include research, content patterns and accessibility insights.

**Podcast:** [contentdesign.london/podcast](https://contentdesign.london/podcast) <IxIcon name={iconOpenExternal} size="16" aria-label="external" role="img"></IxIcon>
**Blog:** [contentdesign.london/blog](https://contentdesign.london/blog) <IxIcon name={iconOpenExternal} size="16" aria-label="external" role="img"></IxIcon>
**LinkedIn:** [linkedin.com/company/content-design-london/](https://linkedin.com/company/content-design-london/) <IxIcon name={iconOpenExternal} size="16" aria-label="external" role="img"></IxIcon>

### Content Rookie

Content Rookie is a podcast about content design, UX writing and content strategy, and is aimed at people who want to learn and grow in content-focused careers.

**Podcast:** [contentrookiepod.com/](https://contentrookiepod.com/) <IxIcon name={iconOpenExternal} size="16" aria-label="external" role="img"></IxIcon>

### Writers of Silicon Valley

Writers of Silicon Valley have deep conversations with content designers and UX writers working in tech with the host Yuval Keshtcher (UX Writer).

**Podcast:** [writersofsiliconvalley.com/](https://writersofsiliconvalley.com/) <IxIcon name={iconOpenExternal} size="16" aria-label="external" role="img"></IxIcon>

## Accessibility, inclusive writing and neurodiversity

### W3C Web Accessibility Initiative (WAI)

The W3C Web Accessibility Initiative (WAI) from the World Wide Web Consortium (W3C) develops standards and support materials to help software teams understand and implement accessibility.

**Website:** [w3.org/WAI/](https://w3.org/WAI/) <IxIcon name={iconOpenExternal} size="16" aria-label="external" role="img"></IxIcon>
**Website for cognitive accessibility:** [w3.org/WAI/cognitive/](https://w3.org/WAI/cognitive/) <IxIcon name={iconOpenExternal} size="16" aria-label="external" role="img"></IxIcon>

### Inclusive Design Principles

These Inclusive Design Principles are about designing the needs of people with permanent, temporary, situational or changing disabilities. They are intended to give anyone involved in the design and development of websites and applications a broad approach to inclusive design.

**Website:** [inclusivedesignprinciples.info](https://inclusivedesignprinciples.info) <IxIcon name={iconOpenExternal} size="16" aria-label="external" role="img"></IxIcon>

### Microsoft Inclusive Design Toolkit

This toolkit is designed to help you understand the full spectrum of human diversity and integrate those insights into every stage of your design process.

**Website:** [inclusive.microsoft.design](https://inclusive.microsoft.design) <IxIcon name={iconOpenExternal} size="16" aria-label="external" role="img"></IxIcon>

### Autistic Self Advocacy Network (ASAN)

The Autistic Self Advocacy Network (ASAN) is a nonprofit organization run by and for autistic people. They help to understand community driven perspectives and language that respects autonomy and clarity.

**Website:** [autisticadvocacy.org/](https://autisticadvocacy.org/) <IxIcon name={iconOpenExternal} size="16" aria-label="external" role="img"></IxIcon>

### US Government: Plain Language Guide

The US Government’s overview of how to write clear content that follows plain language guidelines to create content that improves comprehension for all types of readers.

**Website:** [digital.gov/guides/plain-language/writing](https://digital.gov/guides/plain-language/writing) <IxIcon name={iconOpenExternal} size="16" aria-label="external" role="img"></IxIcon>
**Website:** [plainlanguage.gov/](https://plainlanguage.gov/) <IxIcon name={iconOpenExternal} size="16" aria-label="external" role="img"></IxIcon>

### UK Government: Inclusive Design Principles

The UK Government’s standards and guidance for designing and building accessible and inclusive products and services in the Department for Education.

**Website:** [accessibility.education.gov.uk](https://accessibility.education.gov.uk) <IxIcon name={iconOpenExternal} size="16" aria-label="external" role="img"></IxIcon>
**Website:** [accessibility.education.gov.uk/training/](https://accessibility.education.gov.uk/training/accessibility-inclusion/page-12) <IxIcon name={iconOpenExternal} size="16" aria-label="external" role="img"></IxIcon>

### Sheri Byrne-Haber: Content and accessibility expert

Sheri Byrne Haber is an inclusion expert and one of the most widely respected leaders in digital accessibility, known for her impact on making technology more inclusive for people with disabilities.

**Website:** [sheribyrnehaber.com/](https://sheribyrnehaber.com/) <IxIcon name={iconOpenExternal} size="16" aria-label="external" role="img"></IxIcon>
**LinkedIn:** [linkedin.com/in/sheribyrnehaber/](https://linkedin.com/in/sheribyrnehaber/) <IxIcon name={iconOpenExternal} size="16" aria-label="external" role="img"></IxIcon>

### Alexa Heinrich: Content and accessibility expert

Alexa Heinrich is a social media strategist and a leading voice in digital accessibility, known especially for transforming how the industry thinks about accessible social media.

**Website:** [accessible-social.com/](https://accessible-social.com/) <IxIcon name={iconOpenExternal} size="16" aria-label="external" role="img"></IxIcon>

## Voice UI and conversation design

### Siemens Industrial Design: Conversational design guidelines

These guidelines highlight the advantages of conversational design, particularly in industrial settings. They cover the complexities of industrial processes, the importance of data security, domain knowledge and the need for robust and reliable systems.

**Website:** [Conversational design guidelines](../../conversational-design/getting-started.md)

### Voiceflow Learning Hub

The Voiceflow Learning Hub is a comprehensive educational space designed to help teams and individuals build, scale and refine AI agents without needing to write code. It brings together structured courses, practical tutorials and hands on examples.

**Website:** [voiceflow.com/learn](https://voiceflow.com/learn) <IxIcon name={iconOpenExternal} size="16" aria-label="external" role="img"></IxIcon>

### Cathy Pearl

Cathy Pearl is an influential figures in conversational design, with more than two decades of experience shaping how humans interact with voice driven technology. She has helped define the foundation of modern voice UX.

**Book:** Designing Voice User Interfaces
**Website:** [cathypearl.com/](https://cathypearl.com/) <IxIcon name={iconOpenExternal} size="16" aria-label="external" role="img"></IxIcon>

## Internationalization, translation and localization

### W3C Internationalization (i18n)

In a global digital landscape, products are no longer designed for a single language or culture. The W3C i18n guidelines provide a shared, standards based foundation for creating content that works for users everywhere.

**Website:** [w3.org/International/](https://w3.org/International/) <IxIcon name={iconOpenExternal} size="16" aria-label="external" role="img"></IxIcon>

### MultiLingual Magazine

The MultiLingual Magazine is industry-leading publication covering the global language, localization and translation sectors. It provides insights into topics like localization strategy, language technology, international business and culture.

**Website:** [multilingual.com/](https://multilingual.com/) <IxIcon name={iconOpenExternal} size="16" aria-label="external" role="img"></IxIcon>

### UK Government: Government Digital Service Styleguide

The Government Digital Service (GDS) style guide is the official writing and content design standard for all information published on GOV.UK. It ensures that government content is clear, consistent, accessible and user-focused.

**Website:** [https://www.gov.uk/guidance/style-guide](https://www.gov.uk/guidance/style-guide) <IxIcon name={iconOpenExternal} size="16" aria-label="external" role="img"></IxIcon>

## Writing with graphics, visuals and information architecture

Information Is Beautiful is an independent data-visualization collective founded by data journalist and designer David McCandless. Their mission is to make sense of the world through infographics, data-visualizations and interactive graphics, turning complex information into clear, engaging visual stories. For UX writers, it gives clear examples of how you can turn large chunks of text and data into clear, concise labels and headings.

**Website:** [https://informationisbeautiful.net/](https://informationisbeautiful.net/) <IxIcon name={iconOpenExternal} size="16" aria-label="external" role="img"></IxIcon>