# Helper / info text

> Helper / info text gives users the extra context or instructions they need to complete input fields correctly. Unlike placeholders, they stay visible throughout the interaction, so critical guidance is not lost when a user starts typing.

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Use helper / info text to add constraints.

![UI example showing a field label Password* with the helper text Minimum 8 characters, letters and numbers only.](https://www.figma.com/design/wEptRgAezDU1z80Cn3eZ0o/iX-Documentation-illustrations?node-id=8392-12519&t=DqVZwQbqqLyQk2S8-4)

  
    
      Field label: PasswordHelper text: Minimum 8 characters, letters and numbers only
      Field label: Upload filesHelper text: Supported formats: PDF, DOCX, XLSX (max 10 MB)
      Field label: Phone numberHelper text: Include country code, e.g. +49 30 1234567
    
  
  
    
      Field label: PasswordHelper text: Pick a password.
      Field label: Upload filesHelper text: Only upload supported files.
      Field label: Phone numberHelper text: Type your phone number here.
    
  

Add helper text to build trust and improve the chances of a successful input field completion.

  
    
      Field label: Create passwordHelper text: Minimum 8 characters, 1 uppercase letter (A-Z), 1 special character (!@#$%^&*)
      Field label: Device nameHelper text: Maximum 50 characters
      Field label: Max thresholdHelper text: Use decimal point for precision (e.g. 15.5).
    
  

Use clear helper texts, instead of placeholders, in high-friction and error-prone fields requiring numbers and specific formats.

![UI example showing a field label Date with the helper text saying Format: YYYY/MM/DD.](https://www.figma.com/design/wEptRgAezDU1z80Cn3eZ0o/iX-Documentation-illustrations?node-id=8406-2116&t=EjTZKAJDhIkv5ICF-4)

  
    
      Format: YYYY/MM/DD
      Enter a value between 1 and 9999.
      Enter a future date.
    
  

## Dos and Don'ts

  
    
      Do add helper text to high-risk and error-prone fields
      Do use tooltips instead if more detailed information is needed
    
  
  
    
      Don't use the same text label wording as helper text
      Don't use helper text when there are extensive requirements, instead use a tooltip
    
  

## Related

- [Logging in and out](../menu-functions-and-ui-labels/logging-in-and-out.md)
- [Tooltips](../messaging/tooltips.mdx)
- [Infotips](../messaging/infotips.mdx)